Frequently Asked Questions
Find answers to all your questions about MWOS products, services and other frequently asked questions.
All bet deposits are made from within a Moor’s World of Sport Betting Shop by the customer.
Moor’s World of Sport allows you to make cash deposits at any of our outlets countrywide.
- Go to nearest shop and ask a Teller to make a deposit for you.
- Log onto your account.
- Click on “Deposit” from Main Menu.
- Select Payment Method “Shop”
- Enter your deposit code and click “Complete Deposit”
All bet withdrawals are done from within a Moor’s World of Sport Betting Shop.
Moor’s World of Sport allows you to make ZWL cash withdrawals at any of our outlets countrywide.
- Log into your account.
- Click on “Withdrawal” drop down icon under your account name.
- Choose “Shop” as withdrawal method and the amount you wish to withdraw.
- Enter your password and proceed.
- You will receive a notification via email with a withdrawal code.
- Take the Code and your account details to nearest shop and use withdrawal code to withdraw your funds.
We are normally extremely fast when it comes to clearing and resulting tickets. On rare occasions due to match delays or official results being released late it can take more time than usual for bets to clear. You can contact our Whatsapp support for assistance if you have any questions regarding results or tickets not clearing.
By using our “Check Your Ticket” function you can check the results and status of any bets played in store or using self-service.
Log on to staging.info.betting.co.zw. Go to Self Service and select the teams you want. Even without having an account or logging in you can press place bet and confirm bet. Once this is done you will receive a booking code. Take this code to your nearest Moor’s World of Sport shop and your bet will be placed. Please note that odds can change depending on how long you take to get to placing the bet with the teller in the shop.
For most topics we suggest that you contact us using our “contact us” tab found at the bottom of the staging.info.betting.co.zw home page. Here you can send us an email that will be received by the right people and you can expect a timely response.
We currently do not support eco cash payments. Customers must visit our stores to make cash deposits and cash withdrawals.
Please check for activation message in your email inbox or in a folder called SPAM. Click the link and your account will be activated. As long as you have entered a valid email address and all details are correct, you will receive this activation email.
To bet with Moor’s World of Sport you must first visit any one of our outlets. Here you can create an account and deposit and withdraw funds. You can create a self-service account which will allow you to place bets from our self-service machines or your own device. When using your own device, log on to www.betting.co.zw.
Moors World of Sports offers accounts in Zimbabwe Dollars, US Dollars or South African Rands. Your account is linked to your mobile number and can only be used in your currency of choice. If you would like an account in a second currency, you will need to join with a different phone number to the number linked to your first account.
You can use our handy branch locator to find your nearest MWOS branch https://info.betting.co.zw/branch-locator/
MWOS has a branch in nearly all towns in Zimbabwe. But if we haven't opened one in your area then it is likely that we will be opening there soon.
In the meantime, you can download the MWOS Android app here https://info.betting.co.zw/download-app/ and enjoy your sports and gaming entertainment with us.
The MWOS app can be downloaded from our website here https://info.betting.co.zw/download-app/
There are multiple ways to get a copy of the fixtures and results. We recommend joining our Telegram channel as this is where we publish our fixture and results first. Join now at https://t.me/moorsworldofsport. You can download the fixture from this website for FREE on an Econet line https://info.betting.co.zw/daily-fixture/
Right here on this site! You can go to the league that you want to see information on and then drill down into each team or upcoming match. For instance you can see all the stats of Manchester City in the English Premier League here https://info.betting.co.zw/team/manchester-city/?sid=1143. Best of all it's FREE on an Econet line!
Right here on this site! What's even better is that it's FREE on an Econet line. Get all the latest news, results and fixtures here https://info.betting.co.zw/news/
MWOS is committed to Responsible Gambling. We promote gambling as an enjoyable leisure activity and we believe that gambling can only remain this way if you stay in control and gamble responsibly.
However, we know that for some people gambling can stop being a harmless leisure activity and become a problem.
To assist you we offer a range of advice and account options to help you manage your gambling. These give you control over both the time and money you spend gambling. For More information please visit our Responsible Gambling section on our website https://info.betting.co.zw/responsible-gambling/
